Section 01
Support Channels
Response time: 24–48 hours (Mon–Fri).
Section 02
What We Support
Account access, billing, technical issues, bank connections, feature questions, bug reports.
Section 03
What We Don't Support
Tax advice, legal advice, accounting services, HMRC submission help, personal financial guidance.
Section 04
Support Hours
Mon–Fri, 9am–5pm UK time.
Section 05
Escalation
Issues may be escalated internally.
Need help? Email support@ledgerlypro.co.uk.